Needs better quality control
We bought this to replace one of the hard plastic carriers. At first it was great – our cat had more room to move and it was certainly easier to carry. However, once we were nearly home the metal loop holding the shoulder strap failed and the bag, containing cat, nearly fell. On getting it home we found that the metal loops on both sides were bent out of shape. Our cat is within the weight range recommended for the bag. If you buy this product maybe don't use the shoulder strap, or be v careful.